The Client Experience
“Working with Kelley was like a dream come true. From the very first minute that we met her, we knew that we were in good hands and that the sale of our old house and purchase of our new home was going to be a positive experience. Kelley knew the answer to every question that we had AND knew the answers to the questions we didn't even think to ask.
It's amazing how someone can walk into your life one day as a stranger, and feel like your best friend in a matter of minutes. We trusted her in an instant with the biggest decision and purchase of our lives. She guided us in the right direction at every turn our journey took. When we made mistakes, she taught us how to learn from them. She was our constant cheerleader and was there to pick up the pieces when things didn't go our way. She never lost sight of the big picture and helping us achieve our dreams. Selling a house and buying a house can be stressful, but Kelley made the process so much fun - we laughed, and laughed and laughed. Her sense of humor is extraordinary.
Kelley is so much more than just a realtor to us. We will shout her praises from the mountain-tops. We will tell anyone looking to buy or sell to contact her immediately. Our experience was simply perfect, and we owe that all to Kelley! Thank you from the bottom of our hearts for making our dreams come true!!!”
Chris Warner & Aaron Berth
New Berlin, WI
“We absolutely loved working with Kelley. She made us feel like we were her only clients. She made us feel at ease with every decision we made in the selling process and provided honest and direct feedback on the choices we needed to make to get top dollar on our home.”
Satisfied Seller
Enderis Park, Milwaukee
“Kelley's approach from start to finish was amazing! Kelley kept me informed throughout the process and even prepared me for events that could come up (and they never did). Kelley could not have made selling my house that much easier! Kelley's knowledge of the Tosa market was evident. I would recommend anyone that is in the need of an agent, to work with Kelley!”
Satisfied Seller
Wauwatosa, Pasadena Neighborhood
“Kelley was an absolute pleasure to work with and made our home buying experience as comfortable as possible. Thank you Kelley for all your advice and commitment to helping us understand the home buying process. Looking forward to joining the Tosa neighborhood!”
Satisfied Buyer
Wauwatosa, Pasadena Neighborhood
“Working with Kelley was a joy. She knows the market and knows all the buyer types and will give you all the information you need to make an informed decision when the offers start coming in. She takes the time to explain what you need to know in a way that makes you truly know what is going on with the sale of your house. Our next listing and purchase with definitely be with her!”
Satisfied Seller, DK & KK
Wauwatosa, Fisher Woods
“We think the world of Kelley. She was extremely professional, thorough and thoughtful during our time working together. She brought her industry knowledge and expertise allowing us to make easy decisions and ultimately a quick sale of our property. Kelley kept us up to date every step of the way and confident in the home sale process. Of course it goes without saying that her dynamic and fun personality attributes to her success today and in the future.”
Satisfied Seller
Wauwatosa, Fisher Woods
“Kelley was phenomenal! She KNOWS her craft and LOVES her customers. We couldn’t have asked for anyone better!!”
Satisfied Seller
Kops Park Neighborhood, Milwaukee
“Kelley was awesome to work with. She listened to our needs from the start and recommended the exact house that we ended up purchasing because she knew us and Wauwatosa that well. She was always very quick to respond to us via phone, email or text throughout the whole process no matter what questions we had.”
Lauren & Adam
Wauwatosa, Pasadena Neighborhood
“There are no words to describe the amount of gratitude we have for Kelley. As first time home buyers buying not only during a crazy market but also during a pandemic, Kelley never skipped a beat. From the moment we had our first phone call she ensured we were understanding everything and the process of how everything worked. She even made sure to get to know us personally to make sure we didn’t feel like “just another client.” She was always available when we had questions and was willing to explain it multiple times without any frustration. Kelley was an absolute dream to work with. We got our dream house in a time frame even we didn’t think was possible but Kelley believed in it from the start. Not only is Kelley extremely personable but her knowledge and expertise on both the buying and selling side is something we truly believe sets Kelley apart from the rest. We love Kelley and will forever recommend her to our friends and family!”
Amy, Eric & Stanley
West Allis, Orchard Hills
“I speak eleven languages and I do not know enough superlatives with all of them combined to describe the incredible job Kelley Ruzicka did on our behalf. We have purchased and sold real estate in several States and in Europe. Kelley handled every iota of our process and sale we can honestly attest that despite the challenges of selling a home over a distance of 1246 miles in a nation fully-masked and partially locked down, we suffered not one moment of anxiety or concern that our house would be sold at fair market value and any 'bumps along the way' would be smoothed with utmost efficiency, personal attention and completeness. Our only regret in this entire transaction with Firefly Real Estate is that we owned only one home in Wisconsin and, thus, could not enjoy our delightful exchanges in a professional/personal relationship through further home sales with Kelley. Anyone considering purchasing property in the Milwaukee area should spare themselves from 'realtor search angst' and make only one call - to Firefly Real Estate.”
The Rev. Dr. Samuel Scheibler (Fr.)
Enderis Park Neighborhood, Milwaukee
“We are beyond happy that we went with Kelley! She not only helped us purchase our new home in Brookfield but helped to sell our Wauwatosa home in two days. She is very knowledgeable so make sure you listen to her expert advice. She knows what she’s doing and she’s amazing to work with. What could have been a very stressful time – buying and selling Kelley turned it into a very easy and positive experience. In the end it just felt like we were working with a friend. She genuinely looks out for you and has your best interest at heart. We highly recommend her.”
Mike & Lea
Brookfield/ East Towne Wauwatosa
“Kelley was incredible to work with from the very first meeting with her! She is unbelievably knowledgeable not only with regard to the real estate market, but she was able to educate and support us throughout the entire process. Her expertise is unmatched. She has the drive, energy, talent and passion to sell your house in an extremely competitive market. I recommend her to anyone and everyone. Kelley is the person who you want to put that For Sale sign in your front yard and you want her to be the person to put the Sold sign on the home you’re leaving behind or the home you’re dreaming of - either way, it’ll be done quickly and efficiently if it’s Kelley Ruzicka next to you!”
Lauren W.
Cooper Park, Milwaukee
“Kelley was an absolute pleasure to work with while buying our first home. She was more patient with us than we were with ourselves on deciding what we wanted and where we wanted to be. We are thrilled about the house we found and the price we bought it for! We had so much fun with Kelley throughout the entire process!”
Kimberlin S.
Bayview, Milwaukee
“Working with Kelley was absolutely fantastic. Her efforts where tireless and she made us feel completely at ease during the whole process. We simply could not give her a higher recommendation.”
Nicole K.
StoryHill, Milwaukee
“Kelley did an outstanding job in pricing and preparing our home for sale as well as getting the word out to the market strategically. She was very responsive to all requests and was always a step ahead. I would highly recommend Kelley!
Todd G.
East Towne, Wauwatosa
“I am not one to normally write reviews… That being said, I am extremely pleased to provide my feedback on my recent home buying experience. If you want a realtor who will listen and understand your needs… If you want a realtor who is a real estate expert… If what you desire in a home has extremely specific characteristics… If you want a realtor who is willing to go to stand up for you when things are not as the picture was painted… KELLEY is your REALTOR! My family did not know Kelley when we started working together, and we challenged every one of these traits throughout our process (the story is long)… It is because she genuinely cares and has her clients best interests at heart. This buying process not only gave me a realtor who I could count on and trust, but also a long-term friendship. There is absolutely nobody I would recommend or trust more when it comes to buying their next home! “
Zach & Norissa D.
Swan Park, Wauwatosa
“Our family worked with Kelley to sell our Tosa house and she was amazing! She helped list our house competitively and drove in multiple offers. Kelley helped us sell our house and we were impressed with her knowledge of the market. She made what is typically a very stressful experience easy. We sold our house in a day, with several appealing offers. Through her guidance, we worked seamlessly with the new buyers and had an easy closing. From coordinating inspections, to preparing us for what was next, Kelley helped us understand every aspect of our transaction. Kelley’s positive, professional and insightful guidance made for a great experience and we would highly recommend working with her!”
Molly K.
East Towne, Wauwatosa
“Kelley was amazing from start to finish. She represented us in a very competitive market, and thanks to her we purchased the home of our dreams. She then helped us sell our previous home. She is a great agent and works tirelessly for her clients.”
Sara Z.
Wellauer Park/ Glendale
“Kelley was an amazing realtor and really great to work with from start to finish. She is very personable, prompt for meetings and showings, fun with a great sense of humor, and above all extremely knowledge about Tosa homes. As we walked through homes Kelley pointed out many things such as roof quality, any chimney, water, basement, furnace or structural concerns. She did more than just show us homes and made buying a home in an aggressive market a pleasure. She also asked good questions and learned what we were looking for in a place we were going to call home and helped guide us in that direction. Overall, we had such a great experience that I almost want to go buy another house so we can have more fun with Kelley! Thanks for the outstanding home buying experience!”
Brendan Pancheri
Pasadena Neighborhood, Wauwatosa
“Kelley was an amazing resource. Super knowledgeable about the area and the market. Always responsive. Did a great job putting us in a position to get the home we wanted in a tricky market. Provided lots of resources and information. We recommend her to everyone who asks, and will continue to sing her praises.”
Kellie C.
East Towne Tosa
“We could not have been happier with the personal and professional service we received when buying our home with the help of Kelley Ruzicka!! We would recommend Powers Realty for anyone looking to buy or sell their home!”
Billie Taft
East Towne Tosa
“Kelley is a superb real estate agent. A dynamite professional & an equally wonderful person. Vast expertise; a determined advocate; efficient- all with a personal touch. It sounds cliche but it's true: Kelley doesn't want to find you a house- she works hard to find you a home.”
Paul F.
East Towne Tosa
“Kelley is one of Wauwatosa's bright stars in real estate. Her go getter positive attitude has her on the books early on and this is a clear indication of a top producing real estate sales person. If you are looking to sell or buy in Wauwatosa Real Estate selecting Kelley to represent you with her Fortune 500 Professional Background is an excellent choice. I am proud to say Kelley Ruzicka is Powers Realty Group’s Rookie of the Year and in the top 1% of new producers for the State of Wisconsin. Kelley brings a fresh perspective to Real Estate and has cutting edge technology skills that put her far ahead of her competitors in the field. Kelley is an easy choice when you are thinking of buying or selling a home.”
Suzanne Powers CEO -Powers Realty Group
“It was a great experience to work with Kelley Ruzicka. Kelley was especially helpful with advice for preparing our home for sale. Kelley was a very caring and professional agent with a very successful sale of our home that we owned for almost 37 years. I want to thank you so much for all of your time, care and just everything you did for us to make this sale happen, especially to such a great family! “
Ray and Rondi Braun
Enderis Park, Milwaukee
‘It is our pleasure to write this letter of gratitude to show our appreciation of your persistence and dedication in the sale of our condo and purchase of our new home. We were extremely impressed with your attention to detail, preparedness, and enthusiasm throughout the process. Due to circumstances beyond our control, our journey was not an easy one, but your thoughtfulness and compassion helped to ease the discomfort of the stressful situations. You not only offered very instructive advice, but also took the time to understand exactly what we were looking for in a new home. We were very fortunate that you were so quick to respond to our questions and concerns. In addition, we appreciated your approachableness and welcoming presence .
After just 5 days on the market, you were able to get us a full-price offer in addition to several others. Your marketing strategies and beautiful staging job were superb! After two accepted offers that fell through due to buyer misfortune, we never worried about your assurance to find us the right buyer. In the end, it all worked out!
Our search for a new home started out in a very different place than where the journey ended. We changed our minds, lost focus, and at times were very disheartened. However, your patience and guidance helped steer us in the right direction. We were able to find the perfect home and check off all of the must-haves on both of our lists!
We couldn’t be more pleased with the exceptional service that we received. Your expertise of the process and honest strategies made this experience of the highest quality!”
Scott and Nicole
East Side Milwaukee/ Hart Park, Wauwatosa
“I met Kelley at one of the open houses. She made a good impression on me right away. She was enthusiastic and appeared to be genuine. When I was ready to make a bid on one of the houses, I immediately thought of Kelley. It took two attempts before I was able to purchase my current home but Kelley and her team were there to guide me. She was on top of everything from the moment my bid was accepted to the time of closing. I would recommend Kelley for my family members and friends.”
Edward Tran
Glendale
“Kelley was amazing from the first call through the closing date. She works tirelessly at every aspect of selling your house. My experience far exceeded my expectations. I’m so happy we signed with her.”
Jennifer Goodwin
East Towne, Wauwatosa
“Kelley Ruzicka from the Wauwatosa office sold my duplex last May for far more than I hoped for. She did a thorough market analysis and arranged for a home inspection, staging, professional photography, and more. I felt like I had a real partner through the process. We had multiple offers at the first open house and closed with a happy buyer and seller. I’ve bought and sold many houses over the years and this transaction was by far the smoothest. Highly recommend!”
Donna Keefe
Enderis Park, Milwaukee
“When we realized we would be relocating out of state instead of building the addition and remodel we had planned onto our 1929 Wauwatosa house, Kelley was the person I knew we would select to represent and sell our home. She was able to see what we loved about our home, and envision the potential we saw and had hoped to develop. Kelley’s infectious optimism was the perfect catalyst to support us through the stressors of placing our home on the market with a busy family and very tight timeline. Her continual support was invaluable. Through highs and lows, Kelley exemplified honesty and tact while treating us with the utmost respect and empathy as we made strategic decisions and altered the plan of sale to fit the changing situation. We never felt pressured or cornered, and always had all the information needed to make the decisions. An exceptional gift is Kelley’s ability to explain all the details of real estate contracts into easily understandable language and the endless patience as we learned the vocabulary and got up to speed to understand the nuances and make the final choices of how our home sale would be completed. Throughout the marketing and sale of our home, Kelley remained solely focused on our goals and priorities not what would look best for her or earn the highest commission. We were very impressed with her professionalism and dedication not only to market and sell our home but her adherence to the high values and ethics of the real estate profession. Across the entire experience, Kelley was warm, confident, knowledgeable, and professional. She made the process of selling our home focus on writing the next chapter of our family’s story, and with her help, we were able to say goodbye to our home in Wauwatosa with full hearts and budding dreams for our future.”
Bridget Robinson
Pasadena Neighborhood, Wauwatosa